How do I find my order’s progress?

1. For tracking purposes, please use https://parcelsapp.com/.
   • For the contact info of your nearest post office, please check here
2. Check your order details for tracking information. If multiple items are included, each may have different tracking and delivery dates.
3. Depending on the shipping method, tracking information might not show up right away.
   
   • If a local tracking number has been assigned by your post office, use that number to track your parcel’s status. See the photo below for guidance on how to find and use the local tracking number.
   • If there is no local tracking number assigned, you can still use your existing tracking number to track the parcel through your country’s local post office website. Please check the photo below for the correct tracking location.
4. For more information about our Shipping and Delivery, please click here.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.